CVS Caremark CMO on addressing disparities through data

As we reported in the 2020 CVS Caremark Drug Trend Report, we found a steep drop-off across the board in people accessing medications, with a reversal — although not to pre-pandemic levels — when restrictions began to be relaxed in the third quarter. While the findings confirmed what we expected, they also revealed a concerning pattern that reinforces the impact of — and the need to address — social determinants of health.