Who uses shared micro-mobility services? Empirical evidence from Zurich, Switzerland

•Survey among a randomly selected sample of 17,500 inhabitants of Zurich.

•Shared micro-mobility adoption rate is highest for e-scooters (28%).

•On average, ~50% of shared micro-mobility members are inactive / ‘dormant’.

•Shared micro-mobility users tend to be young, well-educated, affluent males.

•Shared e-scooter users are the most representative of the larger population.