In July 2020, the Transportation Authority of Marin (TAM) and Marin Transit introduced Connect2Transit, their most recent iteration of a Mobility on Demand program providing customers with a suite of options that can supplement their transportation journeys within Marin County. Connect2Transit brings together three components:
1. Marin Transit Connect, an on-demand microtransit service.
2. Discounted rides to and from transit and employment sites, jointly supported by Marin Transit Connect and TAM.
3. Real time transit information for all transit providers in Marin County through the Uber app. (NEW PARAGRAPH)Originally, these programs were offered separately from one another, during a period that can be referred to as Phase 1; realizing a need to bring these programs into a more integrated format, Marin Transit and TAM released a request for proposals (RFP) seeking a technology solution for a Mobility on Demand effort.
(NEW PARAGRAPH)This case study explores the history and context of Marin Transit and TAM’s Connect2Transit program, which is also referred to as Phase 2 (For more information on microtransit as a transportation mode, see SUMC’s Microtransit learning module). The Connect2Transit program offers a menu of transportation options for older adults, people with disabilities, and commuters across Marin County. At the same time, the Connect2Transit program delivers this integration through a single proprietary platform. It is important to consider the potential challenges and risks with this approach; while this case study does not go into detail on those measures, asking questions up-front and weighing them against the budget, long-term plans, and the ability for any technology platform to integrate across a system and its available mobility options are important considerations. Transportation agencies, municipal governments, and other stakeholders across the United States can use this case study to learn how they might adapt similar Mobility on Demand programs to their own communities and what technology solutions might best fit their needs.
Source: https://learn.sharedusemobilitycenter.org/casestudy/integrated-mobility-services-with-connect2transit-marin-county-ca/
TA Centers: SUMC
Terms: Accessibility, Aged, Commuter service, Commuters, COVID-19, Data communications, Data sharing, Demand responsive transportation, Equity, Fixed routes, Mobility applications, Persons with disabilities, Physical disabilities, Planning, Public private partnerships, Public transit, Technology, Transit, Travel demand management, Vans, Wheelchairs, Workplaces
Tags: accessibility, accessible, aging in place, commute, commuter benefits, commuters, Coronavirus, COVID-19, data sharing, data standardization, demand response, demand responsive, equity, first mile, fixed route, last mile, mobility on demand, MOD, older adults, planning, point-to-point, private partnership, public-private partnership, shuttles, technologies, technology, transit, transportation demand management, trip planning, trip reduction, vans, WAVs, wheelchair accessible vehicles, workplace transportation
