On-demand public transport sounds like a luxury — but it can actually save cities money

Think going on-demand will drain your budgets? Think again. Evidence shows that when on-demand networks are implemented in a smart way, communities can actually save money compared to their previous fixed-route services, unlocking broader benefits that pay back the initial investment many times over.

Providing high-quality services at the minimum possible cost to the taxpayer is generally the name of the game for any public transportation agency. However, when talking about microtransit, opponents often get tied up in measuring the return on investment (ROI) simply in terms of farebox recovery ratios rather than the overall efficiency of the service (and resulting cost savings).