Partners in Progress: CCAM-TAC’s Role in Supporting ICAM Innovation

  • Author: Jane Mahoney
  • Date: June 5, 2026

The Federal Transit Administration’s Innovative Coordinated Access and Mobility (ICAM) program invests in projects that improve coordination, expand access, and test solutions that other communities can replicate. ICAM funding focuses on capital activities – including mobility management – that help agencies modernize systems, strengthen partnerships, and better serve riders who rely on accessible transportation.

Since the program’s launch in 2016, ICAM has supported projects that bring together transportation, human services, health care and other community partners to address mobility challenges.  Five rounds of funding have been awarded, and with a new Notice of Funding Opportunity (NOFO) expected soon, agencies will once again have the opportunity to propose innovative, coordinated mobility strategies in their communities.

What ICAM funds

ICAM funds can be used for capital expenditures that appear in a region’s Transportation Improvement Plan (TIP) or State Transportation Improvement Plan (STIP). Eligible capital activities are defined in 49 U.S.C 5302. ICAM-funded projects often include:

  • Shared scheduling and dispatch platforms that help agencies coordinate trips more efficiently
  • Integrated fare payment systems that simplify the rider experience
  • Travel navigators and mobility managers who help people understand and use available services
  • Partnerships with health care providers to reduce missed appointments
  • One-call/one-click centers that make information easier to find

These projects reflect a simple truth: when agencies collaborate, riders benefit.

Applying for ICAM funding

To help applicants prepare for the upcoming NOFO, here are some things to know when applying for ICAM funding:

  • Awards are competitive, with no minimum or maximum request amount.
  • A match amount of 20% is required for funded projects.
  • Previous ICAM grantees can apply for new funding with a new or expanded scope of work, making them a new pilot program.
  • Use data from a variety of sources to demonstrate community need including stories from people impacted by the circumstance you are addressing.
  • Build collaborative partnerships using the CCAM Program Inventory and get supporting documentation such as MOUs or letters of support for the project.
  • Use FTA’s Competitive Grant Preparation Checklist to help prepare your application. 

CCAM Technical Assistance Center’s role

To help grantees bring these ideas to life, FTA partners with the Coordinating Council on Access and Mobility Technical Assistance Center (CCAM-TAC). While the grantees complete the work on the ground, CCAM-TAC provides support, tools, and connections that help agencies strengthen their projects, collect robust data and learn from one another.

The newest These Roads We Share video – Inside CCAM-TAC’s Support for ICAM Innovation – highlights the heart of this work, illustrating why coordinated access matters and how ICAM projects can transform the way communities connect people to services. The video reinforces a central truth: no single agency can meet every mobility need alone. 

CCAM-TAC’s role is to help grantees build on that work by offering support such as:

  • Providing technical assistance on developing performance measures and completing required reporting for FTA
  • Offering opportunities for learning through webinars and in-person events
  • Connecting agencies with experienced consultants who offer perspective and coaching
  • Facilitating collaboration among transit, human services, health care partners and other community partners
  • Helping potential applicants understand ICAM requirements to develop well-aligned proposals

As communities look to strengthen mobility and expand access to essential services the ICAM Pilot Program offers a meaningful opportunity to build partnerships, test new ideas and build solutions that reflect the needs of the community. 

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Have more mobility news that we should be reading and sharing? Let us know! Reach out to us (info@ccam-tac.org).

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