Western Riverside County Expands Paratransit Access with Onward’s Assisted Rideshare — A New Model for Meeting Rider Demand

RIVERSIDE, Calif.--(BUSINESS WIRE)--Onward, an Assisted Transportation Network Company (TNC), in collaboration with Transdev, one of North America's largest public transit operators, expanded Onward’s rideshare service, Companion Rides, across the full Riverside Transit Agency (RTA) paratransit service region.

Companion Rides launched in the Dial-A-Ride (DAR) service area in February 2026, across key population hubs, to build elasticity and flexibility into the state’s 4th-largest paratransit program. Since the launch, Onward maintained a 99.1% ride fulfillment rate and is now expanding its coverage footprint to support DAR’s complete service area. This means Companion Rides are now available to every paratransit-eligible DAR rider.