RTC expands service area, launches microtransit program for locals

RTC OnDemand is a new microtransit pilot service that will serve a 32-square-mile zone encompassing much of the southwest and West Henderson — two areas of the valley that have been underserved by the public transit agency.

Passengers who qualify for RTC’s existing paratransit service will be able to use OnDemand for door-to-door transportation, similar to a private rideshare service. Only a third of eligible passengers were actively using the standard paratransit service, an RTC spokesperson told the Current in April.

But OnDemand isn’t just for passengers with disabilities. Anybody within the designated service zone can schedule a pickup and be transported to an existing bus stop, where they can transfer onto a fixed route and continue to their final destination. It is designed to help people who live in newer areas where fixed routes don’t reach.